Amenities & Services

Before You Arrive

  • Please arrive at least 15 minutes prior to your scheduled appointment to enjoy our relaxation room, enjoy teas and spa-infused waters.
  • For your comfort, we supply robes and slippers for use during your spa visit. Our locker rooms feature personal lockers and a dry sauna for you to enjoy prior to or after your spa experience.
  • Hotel guests are welcome to arrive in their robes and slippers.
  • Our spa environment is one of tranquility and relaxation. We thank you in advance for turning off all cell phones, mobile devices, and pagers.
  • We will gladly ship any spa purchases to your home or office at no charge.
  • Our treatment prices do not include gratuities. For your convenience, a 20% service charge will be automatically calculated into your receipt. Please feel free to modify this based on your experience.
  • Hotel 1000, Seattle offers complimentary valet parking during scheduled services for guests of The Spa.

Policies

  • A minimum of 24 hours advance notification is required when canceling, changing or rescheduling an appointment. A missed appointment or cancellation within 24 hours of the scheduled service will be charged the full price of the service.
  • Group reservations or appointments that include three or more services, require a minimum of 72 hours advance notice when cancelling, changing or rescheduling an appointment.
  • As a courtesy to our other guests, we cannot guarantee extensions of scheduled appointment times for late arrivals. Services that are impacted by late arrival will be charged full price.
  • We will gladly accept unopened retail merchandise for return or exchange within seven days of purchase. Gift cards are non-refundable.
  • Menu prices do not apply to in room services and requests for appointments before or after spa hours. Prices for these services and appointments can be quoted by spa staff or the hotel concierge.

LIST OF AMENITIES

  • 120 luxury rooms and water view suites
  • 7,200 square feet of indoor and outdoor stylish meeting space
  • All Water Seafood & Oyster Bar
  • Full-service luxury spa
  • Golf simulator and game room
  • Complimentary WiFi 
  • Valet parking only
  • Pet-friendly
  • ADA wheelchair accessible public entrance, lobby, registration desk, room corridors, hallways, and 32-inch or greater doorway width through all public spaces of the hotel
  • ADA accessible mobility and hearing enhanced rooms
  • ADA bathrooms featuring roll-In showers or accessible tubs, grab bars in shower and tub areas, lowered sink fixtures, handheld shower wand, and visual alarms
  • ADA pool chair and lift
  • ADA wheelchair accessible dining areas and bar
  • Handicapped parking and space for accessible vehicles
  • TVs with closed captioning